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Privacy Statement

The Recognition Experts system is committed to maintaining your confidence and trust, and accordingly maintains the following privacy policy to protect personal information you provide online.

Recognition Experts Commitment to Online Security

Physical, electronic and managerial procedures have been employed to safeguard the security and integrity of personal information. Recognition Experts encrypts billing information wherever Recognition Experts requests it. Personal information is accessible only by the management of Recognition Experts and is designated to handle online estimate requests, service requests or complaints. All Recognition Experts agents and contractors with access to personal information obtained on the web site are also bound to adhere to this policy as part of their contract with Recognition Experts.

Personal Information that Recognition Experts May Collect Online

Recognition Experts collects the following types of personal information: names, postal and e-mail addresses, phone and facsimile numbers, billing information, sales, estimates, and complaint information. Recognition Experts may also collect business information from sole proprietor-ships, or corporations that request an estimate on line, some of which might constitute personal information, as well as personal information from individuals acting solely in their business capacity.

Recognition Experts does not knowingly collect or maintain any personal information from children under the age of 18. In addition, no part of our site is designed with the purpose of attracting any person under age 18.

How Recognition Experts May Use Personal Information Collected Online

Unless you consent, Recognition Experts will use your personal information only for the purpose for which it was submitted such as to reply to inquiries, handle your requests for pricing related to the purchase or potential purchase of our goods and services, and we will use such information to conduct research on industry marketplace practices. Our research may lead to the publication of aggregate demo-graphical data but will not result in the reporting or publication of any personal information provided to us. At certain points where personal information is collected on our site, there may be a box where you may indicate you would like to be on a list to receive information about other Recognition Experts programs and services. At any time you can add or remove your name from our mailing list by contacting us.

How Your Information May Be Shared

Just as in any research we may do, Recognition Experts research will not result in the reporting or publication of any personal information. Recognition Experts never sells or rents personal information.

We will also release personal information under the following circumstances:

1. Where release is required by law (for example, a subpoena) or regulation, or is requested by a government agency conducting investigations or proceedings;

2. Where our records indicate a company or individual may be engaged in fraudulent activity or other deceptive practices that a governmental agency should be made aware of.

3. To appropriate persons, where your communication suggests possible harm to others.

Help Us Keep Your Personal Information Accurate

If your personal information changes or you would like to review the personal information we may have on file, please email us with the new information or your review request.

Computer Tracking and Cookies

Our web site is not set up to track, collect or distribute personal information not entered by its visitors. Our site logs do generate certain kinds of non-identifying site usage data, such as the number of hits and visits to our site. This information is used for internal purposes by technical support staff to provide better services to the public and may also be provided to others, but again, the statistics contain no personal information and cannot be used to gather such information.

A cookie is a small amount of data that is sent to your browser from a Web server and stored on your computer's hard drive. Recognition Experts uses non-identifying cookies to provide easier site navigation and access to forms. You can still use the Recognition Experts site if your browser is set to reject cookies. Our cookies do not generate personal data, do not read personal data from your machine and are never tied to anything that could be used to identify you.

Problems

If you have a complaint about Recognition Experts compliance with this privacy policy, you may contact us. If we are unable to resolve your complaint to your satisfaction, you may elect to proceed with contacting your local Better Business Bureau for assistance.

Last Updated July 24th 2011.

Recognition Experts | 116 Winton Road North | Rochester NY 14610.
Monday - Friday 8:00 AM - 4:30 PM

1-585-288-3300 | Fax 1-585-244-8243 | 1-800-295-1257

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